ERP Implementation Success in Iran: Examining the Role of System Environment Factors
ثبت نشده
چکیده
The aim of this paper is to examine factors related to system environment (namely, system quality and vendor support) that influences ERP implementation success in Iranian companies. Implementation success is identified using user satisfaction and organizational impact perspective. The study adopts the survey questionnaire approach to collect empirical data. The questionnaire was distributed to ERP users and a total of 384 responses were used for analysis. The results illustrated that both system quality and vendor support have significant effect on ERP implementation success. This implies that companies must ensure they source for the best available system and a vendor that is dependable, reliable and trustworthy. Keywords—Enterprise resource planning (ERP), Iran, System quality, Vendor support.
منابع مشابه
A Multiple Adaptive Neuro-Fuzzy Inference System for Predicting ERP Implementation Success
The implementation of modern ERP solutions has introduced tremendous opportunities as well as challenges into the realm of intensely competent businesses. The ERP implementation phase is a very costly and time-consuming process. The failure of the implementation may result in the entire business to fail or to become incompetent. This fact along with the complexity of data streams has led ...
متن کاملAn EFQM Based Model to Assess an Enterprise Readiness for ERP Implementation
In today's competitive market, Enterprise Resource Planning (ERP) system is widely being used by industries. However, the results of the research efforts carried out in this field reveal that the rate of successful implementations for ERP projects is low and in most cases the planned goals are not achieved. Therefore it is necessary to assess maturity of an enterprise in terms of factors affect...
متن کاملCritical Success Factors for Business Intelligence Implementation in an Enterprise Resource Planning System Environment Using DEMATEL: A Case Study at a Cement Manufacture Company in Indonesia
This paper is aimed at evaluating critical success factors in Business Intelligence (BI) implementation in an Enterprise Resource Planning (ERP) environment. The data analysis method used in this paper is the Decision Making Trial and Evaluation Laboratory Model (DEMATEL). The study has been conducted on a cement manufacturing strategic holding company that has implemented ERP since 2010. This ...
متن کاملIdentifying and Prioritizing the Key Factors of ERP System Implementation in Chaharmahal and Bakhtiari Saderat Bank using Theme Analysis Method and Fuzzy Dematel
The purpose of this study was to identify the key factors in implementing the organization's resource planning system in Chaharmahal and Bakhtiari Saderat Bank using theme analysis method. This research was a type of qualitative research that was done in an applied way. The research population consists of 15 experts and specialist in system implementation, resource planning in Chaharmahal and B...
متن کاملConceptualizing and examining the critical success factors for implementing Islamic banking system towards banking sector of Iran: A mixed method approach
Islamic banking, as a major center for financial transactions in Islamic societies,plays a key role in the development of Islamic economics. The fundamental essenceof Islamic banking system is based on the fact that although, Islam has forbidden theinterest in transactions, but trade and profit is encouraged and supported. The actualimplementation of the Islamic banking system due to its unique...
متن کامل